What we fix

You are busy doing the work. Your leads are waiting.

A new inquiry comes in while you are on a job. By the time you call back that night, they have already hired someone else. Most businesses have a leak like this. They just do not know where it is.

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Technician walking up to a client's front door

You cannot be everywhere at once.

Small and mid-size businesses do a lot. You are serving customers, managing the team, quoting the next project and chasing invoices, often in the same afternoon. Something has to give.

Sometimes a new lead waits until tonight for a reply. By then, they have already called the next company.
Sometimes a proposal goes out and nobody checks back. So nobody finds out why the customer never signed.
Sometimes the one person who knew where a deal stood is out. And the pipeline lives in their inbox and their memory.

The first to answer usually wins the work.

It feels small in the moment. Here is what it actually costs.

7xMore likely to qualify a lead when you reach out within an hour, compared to waiting even one hour longer.

42 hoursThe average time it took companies to answer a new web inquiry.

23%Of the companies in the study never answered at all.

Source: The Short Life of Online Sales Leads, Harvard Business Review, 2011. A study of 2,241 U.S. companies.

Every leak is different. So is every fix.

Money slips out of different places in different businesses. We find where yours leaks, put a number on it, and build the fix around how your business already runs.

Slow first replyAnswer every inquiry in minutes.Calls, forms and messages get a fast, personal reply, even when you are busy or out of the office. Anything that needs you lands in front of you right away.

Proposals that go quietFollow up until you get a yes or a no.Every proposal gets followed up on a schedule, in your voice, with one view of every open deal, so nothing sits unanswered and you find out why a customer did not sign.

Home services~$240KEstimated revenue leaking from about $2M in proposals that were never followed up on.

Billing that slipsGet paid for all the work you do.Work that never gets invoiced, invoices that go out late, and payments nobody chases. We tie billing to the work itself, so it goes out on time and gets followed up.

Contractor checking a proposal on a tablet at a job site

Costs nobody has countedFind the cost hiding in a process.Minutes lost across a dozen people add up to real money. We map how the work runs, put a number on each step, and fix the ones that cost the most.

Professional services~$200K a yearLost to one process that ran across three systems that did not talk to each other. Nobody had counted it, because the cost was spread across a dozen people.

Find out where your business is leaking.

Start with a 15–30 minute discovery call. We will look at how leads, work and money move through your business, and tell you where the biggest leak is.

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Other things we fix.

Office worker at a desk stacked with paperwork

What we fixRepetitive work.The hours that follow the same steps every time.Learn more

Person reviewing a planning board on an office wall

What we fixMissing SOPs and strategy.One clear way to do the work, and a plan for what to fix first.Learn more

Person mapping a process on a whiteboard

AdvisoryAI consulting.Clear the noise, learn what tools are best for your use case and find out what is possible with custom solutions and strategies.Learn more

Honolulu skyline at night across the water

Hawaii based, working with businesses nationwide

See what we can do for your business.

Start with a 15–30 minute discovery call where we take an initial look at your business, identify quick wins, and see if we are the right fit.

Book a Consultation Or send us a question by email